ELA App Privacy Policy (South
Africa)
1. Information Collected
When you use the ELA App, we may collect:
- Personal Information: Full name, email address, phone number, and other relevant registration
data.
- Usage Data: Logs of features used, timestamps, and interactions within the App.
- Device Data: Device type, operating system, IP address, and unique identifiers.
2. Purpose of Collection
We collect your information to:
- Provide and improve App functionality
- Personalise your user experience
- Communicate important updates and relevant content
- Comply with legal and regulatory obligations
- Ensure system security and integrity
3. Legal Basis for Processing
In accordance with the Protection of Personal Information Act (POPIA), we process your personal information:
- With your consent
- When necessary for the performance of a contract
- To comply with legal obligations
- To protect legitimate interests, provided it does not infringe your rights
4. Disclosure of Information
We do not sell or rent your personal information. We may share it with:
- Service providers under strict confidentiality
- Authorities, where required by law
- Parties in the event of a business transfer, merger, or acquisition, under the condition that data protection
standards are maintained
5. Data Security
We apply reasonable security measures to protect your data against loss, misuse, or unauthorized access. However,
no system is fully secure, and we cannot guarantee absolute protection.
6. Your Rights Under POPIA
As a data subject, you have the right to:
- Access and correct your personal information
- Object to processing under certain circumstances
- Request deletion or restriction of your personal data
- Lodge a complaint with the Information Regulator (South Africa)
- Withdraw your consent at any time, where applicable
7. How to Exercise Your Rights
To exercise your rights, please contact us at [insert contact email]. We may request additional information
to confirm your identity before processing your request.
8. Policy Updates
We may update this Privacy Policy occasionally. Changes will be communicated via the App or other appropriate
means. You are encouraged to check it regularly.